Claims Processor Associate

Company Name:
Cigna
-Researches and computes provider contracts using basic math skills and multiple programs for claim allowed amounts.
-Locates and interprets complex information from a number of databases in order to process claims.
-Completes tasks quickly with the ability to understand complex written directions, instructions, and technical information.
-Performs follow-up actions necessary to ensure customer satisfaction.
-Ability to take personal ownership for meeting/exceeding all production and quality standards.
-Maintains established schedule adherence and compliance standards.
-Demonstrates ability to:
Take information from many sources, follow guidelines and make educated decisions quickly
Use multiple windows based applications simultaneously
Use of keyboard shortcuts or HOT KEY processes
Function in a team based/matrix environment
Learn new skills rapidly - self motivated and career driven
Possesses:
Strong commitment, drive and motivation to provide excellent customer service
Commitment to work - adheres to schedules.
Ability to communicate clearly, professionally and empathetically- both verbal and written
Appropriate sense of urgency and strong attention to detail.
Experience working in independently or in a virtual environment a plus
Ability to organize and prioritize work, meeting quality and production standards while managing changing priorities Experience:
High School diploma or equivalent is required.
College education or related work experience preferred.
Previous claim processing experience is a plus but not required.
Work experience in the Service industry preferred
Job: Bus Ops--Claims
Title: Claims Processor Associate
Location: New Hampshire-Hooksett
Requisition ID: PS098270

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